Outlook For Mac Enjoy Your Empty Inbox

Microsoft Outlook has the ability to set up customized views for items such as email located in folders. Sometimes, particularily after a large import from another account such as Gmail or an IMAP-based account, the custom view settings hide the emails from view. The solution is to reset the view for the folder or the entire mail box.

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Sending email has never been easier than it is in Outlook 2019. You’ll notice the familiar Ribbon interface, and you’ll still find all the Outlook features you’ve come to love — plus some new ones. Use this handy Cheat Sheet to discover great tips and keyboard shortcuts to help you get the most out of Outlook.

10 Tips for Using Outlook 2019’s Mail Module

1. Adjust columns and panes. The columns in the Inbox and other mail locations are adjustable. To widen a column, position the mouse pointer between two column headings and drag to change the width of the one on the left. You can also adjust the relative sizes of the navigation pane, mail list, and reading panes; just position the mouse pointer over a divider between the panes and drag.
2. Choose which columns appear. You can customize the columns that appear in your mail folders. On the View tab, click Add Columns to access the Show Columns dialog box, and add or remove columns from there.
3. Open a message in its own window. Reading a message in the Reading pane is good sometimes, but other times you might want to see the message in a larger space. Double-click a message to open it in a new window, or select it and then on the View tab, click Open in New Window.
4. Close all open items. Here’s a shortcut when you have a lot of different messages or other items open at once. To close them all in one swoop, on the View tab click Close All Items.
5. Group messages by conversation. If there has been a lot of back-and-forth messages on a topic, you can easily see all the related messages at once. On the View tab, select the Show as Conversations check box and click This Folder. Then use the Conversations Settings button’s drop-down menu to fine-tune how the conversation threads appear.
6. Access advanced viewing settings. There are more ways to adjust the Mail module’s view than you have probably imagined. To access them, from the View tab, open the Arrangement group’s gallery and choose View Settings on its menu. The Advanced View Settings dialog box opens. From here you can access columns, groups, sorting filtering, conditional formatting, and more.
7. Select favorite folders. To make a folder shortcut appear in the Favorites area at the top of the navigation pane in the Mail module, drag-and-drop it there from the bottom portion of the navigation pane. You can also right-click a folder and choose Show in Favorites.
8. Filter email. Have you ever tried to browse your Inbox looking for messages of a certain flag or category, or that have attachments? On the Home tab you can click Filter Email and then choose a criterion by which to quickly filter. For example, choosing Attachments shows only messages that contain attachments. You can also filter by typing a search word or phrase in the Search Current Mailbox box above the mail list.
9. Respond to requests for delivery or read receipts. Some messages come with a request for an acknowledgement that you have received or read them. Some people find this useful; others think it’s intrusive or rude. You can set your preferences as to what will happen when you get such a request. Choose File, Options, click Mail, and scroll down to the Tracking section. In the For Any Message Received That Includes a Read Receipt Request section, choose your preference: Always send a read receipt, never send one, or ask each time.
10. Use stationery. The Stationery feature in Outlook isn’t great for business, because it adds unnecessary graphics to the message and most business people consider it unprofessional. But for personal use it can add a fun, whimsical touch. Choose File, Options, and click Mail. Click Stationery & Fonts, and then set up your stationery in the Signatures and Stationery dialog box. Try clicking the Theme button to start out with a theme. After setting up your theme, when composing a new message, make sure that HTML is selected on the Format Text tab, because stationery works only with HTML-formatted messages.

10 Tips for Using Outlook 2019’s Calendar Module

1. Change the default reminder sound. When a reminder appears, you hear a sound (if your sound is turned on, of course). By default, it’s a sound called reminder.wav that comes with Outlook. You can change to some other sound. Choose File, Options, click Advanced, and in the Reminders section, click the Browse button and select a different sound file.
2. Replay reminders. If you accidentally close the Reminders window, you can reopen it. On the View tab, in the Window group, click Reminders Window.
3. Add holidays to the calendar. When is Easter next year? Thanksgiving? Outlook knows. But it won’t tell you unless you ask. Outlook doesn’t show holidays on calendars by default because they are locality-dependent. You can add them if you want them, though. Choose File, Options and click Calendar, and then in the Calendar Options section, click Add Holidays. Choose the country you are in and click OK.
4. Make a copy of a calendar. To copy a calendar, on the Folder tab click the Copy Calendar button. Then choose the location for the copy. You might do this to start a new calendar that contains all the items of your main calendar as a starting point, and then add or remove items on it and share it with others.
5. Work with multiple time zones. You can set up additional time zones and assign meaningful labels to them that can help you with scheduling. Choose File, Options, click Calendar, and in the Time Zones section, enter a label for your main time zone and choose the zone. You can select the Show a Second Time Zone and Show a Third Time Zone check boxes and label them, too.
6. Change the calendar color. Each calendar uses a different color for its tab, headings, and items, so you can tell them apart if you are viewing more than one calendar at once. To change a calendar’s color, right-click its tab and then choose Color and select a color. You can also just display the calendar and then on the View tab, click the Color button.
7. Adjust the time scale. In calendar views where you see individual times, like Day and Week, you can change the time scale to collapse or expand the calendar. On the View tab, click Time Scale and then choose an interval that each line on the calendar should represent.
8. Set work hours. By default, Outlook considers “work hours” to be 9:00 a.m. to 6:00 p.m. Monday through Friday, and Sunday to be the first day of the week. You can change that to accommodate different shifts and schedules. Choose File, Options and click Calendar, and then change the settings in the Work time section.
9. Show the weather or not. Have you noticed that Outlook shows you your local weather at the top of the calendar? If you don’t like that, you can turn it off. (You can also change it between Fahrenheit and Celsius.) Choose File, Options, click Calendar, and in the Weather section, mark or clear Show Weather on the Calendar and choose the temperature scale.
10. Start Outlook in the Calendar. By default, Outlook starts up in the Inbox. To start up in the Calendar module instead, choose File, Options and click Advanced. In the Outlook Start and Exit section, click Browse and then click Calendar.

10 Tips for Using Outlook 2019’s People Module

1. Specify the parts of a person’s name. When you create a new contact, whatever name you enter in the Full Name box is automatically parsed into separate fields for the Title, First, Middle, Last, and Suffix. Outlook doesn’t always do a perfect job of this. You can access a dialog box for entering each of those pieces of information by clicking the Full Name button as you are creating a new contact.
2. Set the File As order. The File As setting for a contact determines its order in the alphabetical arrangement of contacts. By default it’s Last Name, First Name, but you can change that. For example, you might want a company to appear by the company name, not the last name of your contact there. Set the File As setting for an individual contact in its record by double-clicking it from the People app and then changing its File As setting in the window that appears.
3. Design the business card layout. The default card design shown in Business Card view can be modified. Open a contact in its own window, and then on the Contact tab, click the Business Card button and then work in the Edit Business Card dialog box to modify the card design and the fields it includes.
4. Use more fields. The fields that appear by default for a contact when you open it in its own window are just a subset of the available fields. To see more fields, open the contact and then on the Contact tab, click Details. Some of the additional fields include Nickname, Manager’s Name, Spouse/Partner, Birthday, and Anniversary.
5. Start a new contact based on an existing one. If you have multiple contacts who all work for the same company, a lot of the fields will likely be the same for them, such as mailing address and web page address. To save time, you can start a new contact based on an existing one. Open the existing contact in its own window, and then on the Contact tab, click the lower portion of the Save & New button, so that a menu appears. From that menu, select Contact from the Same Company.
6. Add non-text content to contact notes. Open a contact in its own window and then click in the Notes area. On the Insert tab you’ll find many choices for content you can insert in the Notes area, including pictures, shapes, icon, charts, SmartArt, equations, symbols, and WordArt.
7. Mark a contact as private. Perhaps you have some contacts on your Contacts list you would rather not share. To exclude a particular contact from being shared, open the contact in its own window, and on the Contact tab, click Private.
8. View someone else’s shared contacts. You can share your contacts with the Home tab’s Share Contacts button. To view someone else’s shared contacts, click the Open Shared Contacts button (on the Home tab) and then click the Name button and select the person whose contacts you want to see. If that person has shared their Contacts folder, you’ll be able to browse it (minus any they have marked as Private). Obviously, this works best in a business environment where everyone is on the same mail or SharePoint server.
9. Check for duplicate contacts. Wouldn’t it be nice if Outlook would tell you if you try to create a new contact for someone who is already on your list? You can make that happen. Choose File, Options, and click People. In the Names and Filing section, select the Check for Duplicates When Saving New Contacts check box.
10. Create a new view. On the Home tab, open the Current View gallery and choose Manage Views. From there you can create your own custom view. Start by selecting an existing view and clicking Copy. Then select the copy and click Modify. Your new view will appear in the current View gallery alongside standard views like Business Card, Phone, and List.

5 Tips for Using Outlook 2019’s Notes Module

1. Change note colors. Sticky notes don’t have to be yellow. To change a note color, change its category. Select it, and then on the Home tab, click Categorize and choose a different color. This changes the note color in Icon view and any other views that show it as a colored sticky note.
2. Forward a note. To send a note to someone else via email, select the note and on the Home tab, click Forward. Then address and send the email as you normally would. If the recipient has Outlook, he or she can open and view the note.
3. Sort and filter the current Notes view. To change the way notes appear, you can modify the view, the same as in other modules. On the Home tab, open the Current View group’s gallery and choose Manage Views. Select Current View Settings, and then click Modify. Click Sort to change the sort order, or Filter to filter the list. Click Reset Current View if you change your mind about the changes.
4. Make the notes larger or smaller. When viewing the notes in Icon view, on the View tab, click Large Icons or Small Icons to switch between the two options. (But be warned: You are not going to like Small Icons view. It’s messy, and you lose the icon colors.) List view, also available from the View tab, shows the notes as a single-column list.
5. Resize an open note. When you double-click a note, it opens in its own separate sticky-note window. You can drag the corner of this window to change its size so you can see more of the note without scrolling (if it’s a long note).

3 Tips for Managing Your Outlook 2019 Data Files

1. Archive old information. Data files can quickly grow to gigabytes in size. Over time, a large data file can become unwieldy, causing Outlook to be slower to start up and shut down. You might want to archive old messages and items into a separate file that you can access as needed. To archive files, click File and then click the Tools button. Click Clean Up Old Items. Select which folder(s) to archive, and then set a date threshold in the Archive Items Older Than box. Choose an archive file location, or accept the default (which is the same location as your main Outlook data file, but named Archive).
2. Clean up your mailbox. Mailbox Cleanup is more advanced and involved than a simple archive operation. With Mailbox Cleanup you can find items that are older than a certain number of days or larger than a certain number of kilobytes. You can use AutoArchive to automate the archive process, and you can empty the Deleted Items folder. To get started, click File, click Tools, and click Mailbox Cleanup.
3. Share Outlook with other users. When you share a computer and each person has his or her own Windows sign-in, you don’t have to worry about Outlook crossover; when each of you runs Outlook, you get your own private mailbox and data file. But if two or more people share the same sign-in, they don’t necessarily have to share a single Outlook data set. The key to privacy in this case is to create additional profiles in Outlook. Click File, click Account Settings, and click Manage Profiles. Create a new profile in the Mail dialog box by clicking Add and filling in the requested information. Then in the Mail dialog box you can choose Prompt for a Profile to Be Used if you want Outlook to ask which user to load each time it opens. Alternatively, you can choose Always Use This Profile and then select the one to use. To switch profiles if you haven’t asked Outlook to prompt you at startup, choose File, Account Settings, Change Profile. Outlook will restart and ask which profile to load.

Outlook 2019’s Keyboard Shortcuts

You can accomplish some tasks a lot faster by using keyboard shortcuts. The following tables offer some handy shortcuts to help you be more efficient.

I organize and attend quite a few meetings with somewhat larger groups and I therefor receive a lot of “Calendar messages” like meeting requests, accept, decline, canceled messages, new time proposals, etc…

I tend to ignore these during the day to get some work done and because Outlook processes most of them automatically anyway.

However, at set times, I still want to go through these messages, especially to process the feedback that some people gave in their reply and to process the new time proposals.

Is there any way I can quickly filter or otherwise search my mailbox so I will only see all these “Calendar messages”?

The easiest approach in this case would be to create a Search Folder which searches for a specific Message Class.

A Message Class in Outlook determines what type of message it is. All Meeting related messages are part of the IPM.Schedule.Meeting class for which you can create a filter condition.

As an alternative, you can also apply a filter to your Inbox folder via a Custom View or perform a Search query.

Method 1: Creating the Meeting Messages Search Folder

Follow the steps below to create a Search Folder with an Advanced Filter based on the Message Class for Meeting Messages.

1. Create a new Search Folder:
   • Keyboard shortcut CTRL+SHIFT+P
   • Outlook 2007
     File-> New Search Folder
   • Outlook 2010 / 2013 / 2016 / 2019 / Office 365
     tab Folder-> button New Search Folder
   • Office 365 Single Line Ribbon
     Right click on “Search Folders” in the Folder Pane and choose: New Search Folder…
2. In the dialog that pops-up, scroll to the bottom and choose: Create a custom Search Folder
3. Press the “Choose…” button.
4. Name the Search Folder.
   For instance: Meeting Messages
5. Optionally: To prevent already processed Meeting messages to show up and only show Meeting messages within your Inbox;
   1. Press the Browse… button and
   2. remove the checkbox in front of your mailbox and
   3. only select your Inbox and
   4. disable the option: Search subfolders.
   5. Press to return to the Search Folder Customize dialog.
6. Press the “Criteria…” button.
7. Select the “Advanced” tab
8. Type the following in the fields below:
   • Field: Message Class
   • Condition: contains
   • Value: IPM.Schedule.Meeting
9. Press the “Add to List” button.
10. Press OK until all open dialogs are closed.

Add Search Folder criteria to find all Meeting messages.

Note: Deleting invites will not remove the tentatively accepted meeting from the Calendar, you’ll need to decline it instead. For more information see: Deleting a Meeting Invitation doesn’t delete the Meeting itself from the Calendar.

Method 2: Filter your View

If you don’t like to be distracted from all these meeting messages in your Inbox folder, you can also apply a filter to your view.

This works pretty much in the same way but you then use the condition doesn’t contain.

1. Open the View Settings dialog:
   • Outlook 2007
     View-> Arrange By-> Custom…
   • Outlook 2010 / 2013 / 2016 / 2019 / Office 365
     tab View-> button: View Settings
   • Office 365 Single Line Ribbon
     tab View-> Current View-> View Settings…
2. Press the “Filter…” button.
3. Select the “Advanced” tab.
4. Type the following in the fields below:
   • Field: Message Class
   • Condition: doesn’t contain
   • Value: IPM.Schedule.Meeting
5. Press OK until all open dialogs are closed.

The View Filter criteria is slightly different from the Search Folder criteria.

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Note: To quickly apply the View Filter to multiple folders see Applying custom views to all folders at once.

Method 3: Search query

If you want to do a quick search query based on the message class, use the following search query:

messageclass:ipm.schedule.meeting

Since both “schedule” and “meeting” are pretty unique for the message class, you can also shorten this to one of the following to get the same results:

messageclass:schedule
or
messageclass:meeting