Skype 4 Business For Mac

Microsoft has released the new Skype for Business for Mac product on October 26, 2016, as a replacement for the old Lync for Mac IM client. On the 'General' preferences page, the product contains a 'Collect Logs' button. When I click that, nothing happens. I'd like to know where the product stores its log files when a user clicks on this button.

Introduction

This article describes how to do a clean uninstallation of Microsoft Skype for Business on Mac.

Procedure

To cleanly uninstall Skype of Business on Mac, follow these steps:

1. Log on to your computer by using administrative credentials.

2. Exit Skype For Business on Mac if it’s running.

3. Drag the Skype For Business on Mac application to the Trash.

4. Remove existing Skype preferences if those hidden files exist. To do so, run the following commands in a Terminal:

   • sudo rm -rf /Applications/Skype for Business.app
   • sudo rm -rf /Library/Internet Plug-Ins/MeetingJoinPlugin.plugin
   • defaults delete com.microsoft.SkypeForBusiness true
   • rm -rf ~/Library/Containers/com.microsoft.SkypeForBusiness
   • rm -rf ~/Library/Logs/DiagnosticReports/Skype for Business_*
   • rm -rf ~/Library/Saved Application State/com.microsoft.SkypeForBusiness.savedState
   • rm -rf ~/Library/Preferences/com.microsoft.SkypeForBusiness.plist
   • rm -rf ~/Library/Application Support/CrashReporter/Skype for Business_*
   • rm -rf ~/Library/Application Support/com.apple.sharedfilelist/com.apple.LSSharedFileList.ApplicationRecentDocuments/com.microsoft.skypeforbusiness*
   • rm -rf ~/Library/Cookies/com.microsoft.SkypeForBusiness*
   • sudo rm -rf /private/var/db/receipts/com.microsoft.SkypeForBusiness*
   • rmdir ~/Library/Application Scripts/com.microsoft.SkypeForBusiness
   • find -f /private/var/db/BootCaches/* -name 'app.com.microsoft.SkypeForBusiness*' -exec sudo rm -rf {} +

5. In the Applications/Utilities folder, open Keychain Access.

6. In your logon keychains, delete Skype for Business.

More Information

If you plan to reinstall Skype for Business on Mac later, you can download the program.

Third-party information disclaimer

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

With Skype for Business, your users can search for and IM with everyone who uses Skype, the free app! This article explains what you need to do so they can add Skype contacts.

You must have admin permissions in Office 365 to do this.

Using the Skype for Business admin center

1. Sign in with your Office 365 admin account at https://portal.office.com/adminportal/home.

2. In the admin center, go to Admin Centers > Skype for Business.

3. In the Skype for Business admin center, choose Organization > External communications.

4. By default, your users can communicate with all other people in the world who use Skype for Business (assuming your firewall has been configured to allow this).

   If you want your users to chat with Skype users, BUT you don't want them to chat with others who use Skype for Business, choose On only for allowed domains. When you enable contact with Skype users, skype.com is automatically added as an allowed domain behind the scenes.

   If you want to allow contact from all other businesses in the world using Skype for Business, except specific ones, choose On except for blocked domains, and choose + to add those domains. Everyone will be able to contact you except people on those specific domains. (Some businesses might choose this option, for example, if they are in litigation and need to ensure there's no contact with the other business.)

5. Choose Let people use Skype for Business to communicate with Skype users outside your organization. Rocksmith 2014 mac torrent.

6. If you're using Windows Firewall, Skype for Business opens the required ports automatically.

   If your organization uses another solution to restrict computers on your network from connecting to the Internet, ensure client computers are able to access all of the IP addresses and URLs for Skype connectivity and Skype Directory Search. This may require adding them to the outbound allow list in your firewall or proxy infrastructure configuration.

7. WAIT UP TO 24 HOURS TO TEST. Any time you change the external communications settings, it can take up to 24 hours for the changes to populate across all the data centers.

8. Show your users how to find and add Skype contacts to their list of Skype for Business contacts. Point them to Search for people in Skype for Business.

Test and troubleshoot

To test your setup, you need a contact on Skype who's not behind your company firewall. They can be signed in to Skype using a Gmail account, Outlook.com account, or other type of email account.

1. After you change your external communications settings, WAIT UP TO 24 HOURS TO TEST.

2. Sign out of Skype for Business and then sign in again so you see the option to search the Skype Directory.

3. In Skype for Business, search for your contact in Skype, and send a request to chat.

   If you get the message it couldn't be sent due to company policy, you need to double-check your firewall settings.

4. Another way to test whether the problem is your firewall is to go to a wifi location not behind your firewall such as a coffee shop, and use Skype for Business to send a request to your Skype contact to chat.

   • If you sent your Skype contact a request and they never received it, ask them to send you a request to chat. If the problem was establishing a connection between Skype and Skype for Business, that often solves it.

   • Now if the message goes through at the coffee shop but not when you're at work, then you know the problem is your firewall.

What you can and can't do

• Skype for Business on Mac doesn't have the ability to search for and communicate with Skype contacts.

• When directory search is enabled, you can search for and find Skype and Skype for Business users. If for some reason you can't find them by searching the directory, you can send them a contact request, and then have them sign in to Skype and accept it, so you can IM with them.

• It's not possible to allow IM connectivity with other IM providers such as Google or Facebook. You can't use Skype for Business to send cell phone text messages.

• It is not possible to record audio or video calls between a Skype Contact and Skype for Business contact.

What features are available when adding Skype contacts?

Skype contacts who signed in with their Microsoft account (formerly Windows Live ID) can get some, but not all, features when they are talking to your Skype for Business users.

Tip

New to Office 365?

Discover free video courses for Office 365 admins and IT pros, brought to you by LinkedIn Learning.

Related topics